Busy versus Productive
People think that by being busy means you’re getting a lot done, but as experience has shown me in the past, being busy doesn’t mean you’re actually creating or achieving the results you are looking for.
Front Office WHS Considerations: Ensuring Safety and Well-being in the Workplace
Amidst the busy nature of the front office, workplace health and safety (WHS) considerations should never be overlooked.
How to empower yourself with responsibility.
Written by: Karen Fischbach – Pro Leaders Academy Pty Ltd Each workday we take ourselves to our place of work. Many of us are on autopilot. The question is, do we take responsibility for what we actually do during the time [...]
Debriefing – more than just for the military
Written by: Karen Fischbach – Pro Leaders Academy Pty Ltd Debriefing originated in the military as a live, situational learning tool. Teams in the field could literally learn on the spot what mistakes were made and why – critical [...]
Succession and Future Leaders
Written by: Karen Fischbach – Pro Leaders Academy Pty Ltd Many articles are written about future proofing your business by the succession planning of the workforce – but what about the leadership talent? It sometimes appears that there are [...]
Client Requirements – the Art of Gathering Meaningful Detail
Written by: Karen Fischbach – Pro Leaders Academy Pty Ltd Everyone wants something different in their vision of a solution outcome. So what will it take to get the clear and right details from them to deliver their vision? [...]
What makes a good team mentor?
Written by: Karen Fischbach – Pro Leaders Academy Pty Ltd Mentoring and guiding play a crucial role in staff development and long-term retention. This is because mentors are usually members of the organisation and are therefore in place for [...]
Procurement Relationships
Written by: Jeanette Jifkins – Principal Lawyer at Onyx Legal A business coach I work with has recommended we grade our clients. So, as part of our client segmentation for marketing, we’ve identified five core indicators and one bonus [...]